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Shipping policy

Welcome to House Of John. We are committed to delivering your order quickly, safely, and efficiently.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

During high-volume periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • United States: 3–5 business days

Delivery times are estimates and are not guaranteed.

Tracking Orders

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Lost, Stolen, or Delayed Packages

House Of John is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier.

Please contact the carrier directly for delivery-related issues.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping information is accurate before checkout.

We are not responsible for orders shipped to incorrectly entered addresses.